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Sales Rep
Company
******
Email
******
Position
Full Time
Experience
0-1 Entry Level
Category
Marketing
Date Posted
Fri 28 Jul
Location
Wyoming, Michigan
Post ID
497815
Benefits
$12 to $20 per hour
About Company
ProjectHitech is an innovative and fast-growing platform that connects skilled and reliable handymen/handywomen with customers seeking professional and efficient home maintenance and repair services. We take pride in providing top-notch service to our customers and maintaining a strong network of qualified handymen and handywomen. As we continue to expand, we are looking for a dedicated and motivated Customer Service Operator to join our team and play a crucial role in screening and onboarding our service providers while also attending to our customers' queries.
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We are seeking a Sales Representative to join our dynamic team and contribute to our growing handyman platform. As a Sales Representative, you will play a crucial role in ensuring customer satisfaction, managing payments, and onboarding trustworthy handymen to meet our users' needs. If you're ready to make a positive impact on our platform and work with a collaborative team, this position is for you!
Responsibilities:
• Communicate effectively with customers, guiding them through the payment process and addressing their queries in a friendly and professional manner.
• Verify the credentials of potential handymen to ensure their suitability for our platform, conducting background checks, and maintaining documentation.
• Monitor and track the performance of handymen by requesting proof of completed tasks and ensuring customer satisfaction.
• Collaborate with other team members to optimize the platform's user experience and continuously improve our services.
• Stay up-to-date with the latest features and offerings on our platform to accurately inform customers and handymen.
Requirements:
• Strong communication skills: You should possess excellent verbal and written communication abilities to interact with customers and handymen effectively.
• Customer-focused: A passion for helping people and a dedication to delivering exceptional customer service is essential.
• Attention to detail: As the gatekeeper for onboarding handymen, meticulous attention to detail is crucial to ensure their reliability and trustworthiness.
• Problem-solving skills: You should be resourceful and able to address customer inquiries and concerns promptly and efficiently.
• United States residency: Candidates must be located within the United States, and their location will be verified during the application process.
Preferred Qualifications:
• Previous experience in customer service, sales, or a related field is a plus but not required. We value attitude and willingness to learn.
• Familiarity with handyman services or the home improvement industry would be beneficial.
Benefits:
• Competitive salary and performance-based incentives.
• Opportunities for career growth and skill development within the company.
• Work in a collaborative and supportive team environment.
• Contribute to an innovative platform that improves the lives of both customers and handymen.
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