1. What should I do if my username and password are not working properly?
2. If I forget my username or password or both, how can I retrieve it?
Go to Forgot Password and fill out the form
3. If I want to change my username or password, how can I do that?
To change your e-mail/username, log in to your account and go to the 'Profile' tab located on the top right. Change your e-mail and click SAVE at the bottom.
To change your password, log in to your account and go to the 'My Account' tab on the top right. You will see a link towards the top left that says 'My Password'. Change it over and click UPDATE.