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LEAD, MERCHANDISING - GAP - ROSEVILLE
1-3 Junior Level
Fri 19 May
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GENERAL SUMMARY: The Lead executes the day-to-day business plan created by the Senior General Manager/General Manager and fosters a positive customer and employee experience. The Lead supports the on-the-job training of associates while communicating development feedback to the leadership team. The Lead supports the leadership team in fostering a positive work environment that ensures both internal and external customer satisfaction and drives sales. Providing our customers with an optimal shopping experience is our #1 priority. The Lead is required to work together with peers and sales associates and perform a variety of cross-functional tasks as assigned by the leader on duty.
Ability to model professional behavior, as outlined in the Code of Business Conduct, at all times.
Ability to communicate effectively with sales associates, customers and management.
Ability to follow written or verbal instruction.
Ability to create a positive work environment.
Ability to listen to feedback and take constructive action.
Ability to demonstrate excellent customer service when on sales floor.
Minimum educational level:
High School graduate or equivalent.
Six months of ****** Inc. experience preferred.
Previous retail experience preferred.
Ability to communicate effectively with customers and store employees.
Ability to maneuver around sales floor, back room and office areas.
Ability to lift and carry 30 lbs.
Open availability and flexibility to work nights, weekends, including opening and closing shifts, to meet the needs of the business.
Regular attendance is an essential function of the job.
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