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SPECIALIST FULL TIME- OVERNIGHTS,TIMES SQUARE (NEW STORE), GAP
1-3 Junior Level
Wed 16 Aug
New York, New York
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They will be the most high-profile stores in ****** Inc.s fleet, in a location that welcomes more than 50 million people every year and we are looking for the best of the best to lead these one-of-a-kind stores. Its a career-defining, life-changing opportunity and we are looking for nothing short of exceptional to be a part of our Times Square team.
As the Specialist, you are responsible to support the management team to perform -functional tasks as assigned; guiding work, while supporting a positive work environment. Specialists will act as a mentor and role model to other associates to support service behaviors and the execution of tasks in specific areas of expertise. You contribute to a high performing team and consistently deliver a best-in-class customer experience. This role will be focused on connecting with employees and customers to ultimately assist in achieving store performance goals; including meeting the sales budget, building market share, as well as other Company-wide defined goals. As an important part of the Sales Associate team, you will reinforce performance expectations by role modeling behaviors and communicating how to achieve the Brand Vision and achieve or exceed the goals / strategies of the store.
Guides processes and completes work based on management direction for a specific functional area within the store
Ensures the consistency of operational processes and execution
Assists the management team to achieve performance goals and execute standard operating procedures
Contributes to the creation of an effortless service culture, delivering best in class, on-brand experiences, exceeding customer expectations, building loyalty and ultimately increasing market share to drive our profitable top line growth
Upholds the commitments to the companys processes, values and Code of Business Conduct
Supports the store management to ensure work tasks are completed in a timely and efficient manner
Executes initiatives designed to drive customer satisfaction and business efficiencies
Provides Support in execution of marketing and visual presentation to promote sales
Reads communications and interacts with store management to be knowledgeable of all current initiatives, priorities and business metrics
Serve as a Brand Ambassador to achieve priorities in store, with customer as the primary focus
Mentor and train individuals; provides on the job training to associates sharing a higher level of knowledge of product and processes
Takes action based upon direction from Leader on Duty and collaborates effectively with employees
Build expertise in assigned specialized functional area
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